Privacy Policy

Effective Date: June 1, 2025

Contact: support@loser-story.com

1. Introduction

At Loser Story, we prioritize your privacy and personal data protection. This Privacy Policy explains what information we collect, how we use it, and your rights. We are committed to transparency and compliance with applicable laws including PIPEDA (Canada), GDPR (EU), CCPA (California), and DPDP (India).

2. What We Collect

  • Required: First Name, Last Name, Gender, Date of Birth, one security question (up to three).
  • Optional: Profile Image, Phone Number.
  • Authentication & Usage: Email (for OTPs), app activity, device & browser metadata, IP address, timezone, and general location.
  • Content: User-generated stories, comments, and reactions.
  • Logs: Timestamps, feature usage, error reports (anonymized).

3. Use of Data

  • To create, authenticate, and manage your account.
  • To display stories, enable social interactions, and support app features.
  • To moderate content and enforce community guidelines.
  • To detect and prevent fraud or abuse.
  • To improve platform security and performance.

4. Privacy & Visibility Controls

  • You control the visibility of your profile information and stories through settings.
  • You may disable profile view requests or revoke approvals at any time.
  • Shared story links are public; share responsibly.

5. Content Responsibility

  • All stories, comments, and images are submitted by users. You are responsible for your submissions.
  • Admins may moderate content but are not liable for posts made by users.
  • Do not submit sensitive personal information (e.g. medical data, government ID, financial records).

6. ID Verification (Optional)

  • ID is never required to join the platform.
  • If submitted for verification, IDs are auto-deleted permanently after review.

7. Story Sharing & Sentiments

  • Stories may be shared externally using app-generated public links.
  • Supported reactions include:
    • 🌟 Hopeful
    • 🔋 Revitalizing
    • ⚡ Empowering
    • 💪 Resilient
    • 🔥 Encouraging
    • 🏆 Illustrious
    • ❤️ Heartfelt
    • 🌀 Pensive
    • 🤯 Unbelievable

8. Security

  • All communications are encrypted (HTTPS).
  • Data access is strictly restricted to authorized system processes.
  • We do not store passwords — OTP-based authentication only.
  • All optional sensitive data (e.g., ID verification) is purged post-verification.

9. Data Hosting & Processors

  • Data is hosted on Hostinger VPS located in Phoenix, Arizona (USA).
  • We use Firebase (Google LLC) for real-time functionality and Branch.io for deep linking.
  • All third-party services comply with relevant data protection laws via contractual obligations.

10. Children’s Privacy

  • Loser Story is not intended for users under 16.
  • Accounts found to be from minors will be deleted immediately.

11. Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Delete your account and associated data.
  • Objection: Limit or object to specific types of data use.
  • Portability: Request transfer of your data (where applicable).

12. Cookies & Tracking

  • We do not use third-party ad trackers or personalized advertising cookies.
  • Session cookies may be used for login and functionality (e.g. language preferences).

13. Data Retention & Deletion

  • Inactive or deleted accounts are removed after 14 days of deletion request.
  • Temporary data (like verification ID) is removed immediately after use.

14. Updates to This Policy

  • This policy may be updated. We will notify you via app or email for major changes.
  • Continued use after updates implies your acceptance of the latest version.